EP
Tex2Tex® by Earth Protex™
Communication Guide
05 · Sales
Sales Scripts & Tough Questions
Each card gives you a Suggested Response, an If Pushed reply, and a Reframe.
1. Contamination & Feedstock Risk
Q1: How do you manage contamination with polyester textile waste feedstocks?
Q2: What happens if contamination is found above threshold in a batch?
Q3: Does using pre-consumer textile waste impact your recycled content claim?
2. Certifications & Traceability
Q1: What certifications does Tex2Tex® currently offer and what do they demonstrate?
Q2: Do you hold Oeko-Tex® Standard 100 certification?
Q3: How do you ensure traceability for our brand communications?
3. Chemical Recycling Comparisons
Q1: How does chemical recycling differ from the Tex2Tex® Thermo-Mechanical Reactor™ recycling method for contamination removal?
Q2: How does the Tex2Tex® Thermo-Mechanical Reactor™ polymer output differ from chemical recycling output?
Q3: How does Tex2Tex® compare with chemical recycling on CO₂ impact, energy consumption, and water consumption?
Q4: How do process wastages and recycled content compare between Tex2Tex® and chemical recycling?
4. Testing Frequency & Guarantees
Q1: How often do you test, and can you guarantee zero restricted substances?
Q2: Can we request batch-level testing for our programmes?
Q3: Your RSL is self-managed — how do we know the limits are set correctly?
5. Feedstock Verification
Q1: How do you prove the fiber is actually made from textile waste?
Q2: Is every incoming feedstock batch audited and logged?
Q3: Why don't you use post-consumer garments as feedstock?
6. PFAS — Specific Questions
Q1: Do you guarantee PFAS-free?
Q2: Are you compliant with the French 2026 PFAS restrictions?
Q3: What about PFAS compounds that your standard testing can't detect?
7. BPA — Specific Questions
Q1: Does your recycled polyester contain BPA?
Q2: Your BPA limit of 10 ppm seems high compared to our RSL — why?
Q3: We're concerned about BPA in products going into the California market.
8. Commercial & Pricing
Q1: How does Tex2Tex® pricing compare with virgin polyester and bottle rPET?
Q2: Do we need a licence agreement to use Tex2Tex®?
Q3: Can you recycle our own waste back to us?
9. Sustainability & Scope 3
Q1: How does Tex2Tex® help us hit our Scope 3 targets?
Q2: We're committed to textile-to-textile recycling by 2030 — are you scalable enough?
Q3: Our designer team wants to use Tex2Tex® but our buying team is focused on cost — how do we bridge that?